Club Ultimate is a subscription plan that puts your laundry on cruise control with automated pickups, free deliveries, and exclusive cashback rewards. You choose your plan, set your preferred pickup days and slots, and we handle the rest - no need to place an order manually each time!
Tap on the Club Ultimate icon in the bottom menu of the LaundryMate App, toggle to ClubUltimate. Choose your preferred plan based on the number of pickups you require. Enter your email and select your pickup address. Pick your laundry pickup days and slot (24-hour delivery or pickup with your next delivery for an extra 10% savings). Confirm details and make the payment.
A new order is automatically generated based on your selected pickup days and slots.
Slot-1: 6:30 AM - 9:30 AM the automated order is created at 10:30 PM the previous night
Slot-2: 9:30 AM - 12:00 PM the automated order is created at 10:30 PM the previous night
Slot-3: 4:30 PM - 7:30 PM the automated order is created at 2:00 PM on the same day
Slot-4: 7:30 PM - 10:00 PM the automated order is created at 2:00 PM on the same day
No, you don’t need to! Your automated order will show zero items until we pick up and inspect your laundry. After inspection at our end, you will receive a notification with the final order details including the items and price.
Once your laundry is inspected and processed, a payout button will appear on the app’s home screen. Simply tap and pay securely.
- You can pause your next pickup directly from the app. If you're unavailable for an extended period, you can pause your entire plan, and we’ll extend your subscription accordingly.
- If you opt for the pickup with next delivery option instead of 24-hour delivery, you save 10% on your subscription while making your laundry routine even more efficient.
There is no minimum order amount for Club Ultimate subscription orders and there is no additional delivery, or convenience charges for Club Ultimate Subscription customers.
Club Ultimate members earn exclusive cashback on their laundry spends. The cashback is credited to your LaundryMate Wallet by the 5th of the following month, which can be used for future orders.
Customers who have purchased any of the Club Ultimate Subscription plans, are eligible for monthly cashbacks.
- Monthly laundry billing between ₹1000 - ₹1999: Get 3% Cashback in LaundryMate Wallet
- Monthly laundry billing between ₹2000 - ₹4999: Get 5% Cashback in LaundryMate Wallet
- Monthly laundry billing between ₹5000 - ₹50000: Get 10% Cashback in LaundryMate Wallet
For Monthly Premium Subscription Plan only:
- Monthly laundry billing between ₹1000 - ₹1999: Get 2% Cashback in LaundryMate Wallet
- Monthly laundry billing between ₹2000 - ₹4999: Get 4% Cashback in LaundryMate Wallet
- Monthly laundry billing between ₹5000 - ₹50000: Get 10% Cashback in LaundryMate Wallet
For Monthly Subscription Plan only:
- Monthly laundry billing between ₹1000 - ₹1999: Get 1% Cashback in LaundryMate Wallet
- Monthly laundry billing between ₹2000 - ₹4999: Get 2% Cashback in LaundryMate Wallet
Monthly laundry billing between ₹5000 - ₹50000: Get 10% Cashback in LaundryMate Wallet
Yes, you can cancel your subscription anytime from the Club Ultimate section in the app. However, refunds are subject to the terms and conditions of your subscription plan on a pro-rata basis. The refund will be issued into your LaundryMate Wallet.
Yes, you will get cashback on a pro-rated basis, for the duration that your plan was active.
If you’re an existing Club Ultimate member and want to switch to Club Ultimate Breezzz, simply cancel your current subscription and sign up for Breezzz by paying the required security deposit. Refund of your ClubUltimate Plan will be completed into your LaundryMate Wallet on a pro-rata basis.